How can we help?

What is grabpitik.ph?

grabpitik.ph is a centralized marketplace where Filipino motorcycle riders can find and buy high-resolution photos taken at popular riding spots. Photographers upload albums; riders search and purchase.

How do I create an account?

Click “Join” in the top navigation. Select your role (Rider or Photographer), fill in your details, and you’re ready to go.

Is grabpitik.ph free to use?

Browsing and previewing photos is free for everyone. Riders pay per photo (₱50–100). Photographers choose a storage plan (Starter is free).

How do I upload photos?

After logging in, go to your Dashboard → Upload. Create an album first, then drag and drop JPEG files. Each file must be under 20MB.

How does payment work?

You earn 85–90% of each sale. Payouts are processed weekly via GCash or bank transfer once you reach ₱500.

What happens to unsold photos?

Unsold originals are automatically deleted after 45 days to free up storage. Sold photos are retained for 180 days for buyers to download.

How do I find my photos?

Use the search bar on the homepage. Enter the location (e.g. “Marilaque”) and the date of your ride. Browse watermarked previews and buy only what you want.

How long can I download my purchased photos?

Purchased photos are available in your My Gallery for 180 days from the purchase date.

What payment methods are accepted?

GCash, Maya, and major credit/debit cards via Xendit.

How do I search for photos from a specific ride?

Use the search bar at the top of the Browse page. You can filter by location, date, and photographer. The more specific your search, the better your results.

Why do I only see watermarked previews?

Watermarked previews protect the photographer’s work. You’ll see the full high-resolution photo immediately after purchase.

Can I get a refund?

Refunds are not available for photos that have been downloaded. If a photo is not what was shown in the preview, contact support@grabpitik.ph within 48 hours.

How does the commission work?

grabpitik.ph takes 10–15% of each transaction. The rest goes directly to the photographer.

How do I change my email or password?

Go to your account Settings page. You can update your email, password, and notification preferences from there.

Can I delete my account?

Yes. Go to Settings → Account → Delete Account. Note that deleting your account will permanently remove all your albums and purchase history.